Pricing

Customer research sized to the question.

Start with ongoing coverage or commission a focused Research Run. Final scope and timing depend on order volume and the customer cohort you want to investigate.

Focused engagement

Standalone Research Run

From $5,000

Scope a Research Run

A one-time investigation built around a specific Research Angle, customer segment, or business decision.

  • At least 50 completed interviews
  • At least three hours of consented recorded research
  • One focused Research Angle report
  • Larger samples receive custom volume pricing

Included in both plans

  • Human-led customer interviews
  • Executive summary and evidence-backed findings
  • Tagged conversations and authorized transcripts or recordings
  • Recommended actions and marketing experiments

How billing works

Shopify merchants review and approve every charge through Shopify. Nothing is charged when the app is installed, and recurring plans can be cancelled from Holler’s Billing page. Prices above are starting prices; any custom scope and charge are shown before approval.